Privacy Policy

Effective Date: July 7, 2025

At Authorized Customer Care, operated by LMR Group, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website and services.


1. Information We Collect

When you request a service through our website or through our Google Ads campaigns, we collect only the following essential information:

  • Full Name

  • Contact Number

  • Appliance Type & Issue Description

  • Service Address

We do not collect any cookies, browsing data, or third-party tracking information. Our website does not use third-party plugins or links to external services.


2. How We Use Your Information

The personal information you provide is used strictly for the following purposes:

  • To contact you regarding your service request

  • To assign a technician for the requested repair

  • To follow up on service quality and warranty-related support

We do not share, sell, or rent your data to any third party.


3. Advertising

We promote our services through Google Ads. These ads are designed to inform Bangalore residents about our doorstep home appliance repair services, including LED TV Repair, Washing Machine Repair, Microwave Oven Repair, Refrigerator Repair, and AC Repair.

When you click on our ads and fill out the service form, we only collect the information mentioned above.


4. Data Security

We take your privacy seriously. All collected information is securely stored and only accessible to authorized personnel handling your service request.


5. Third-Party Links and Cookies

Our website does not use third-party cookies or tracking tools.
We do not host or link to any third-party websites.
We operate as a completely independent platform.


6. Copyright Notice

All product names, logos, and brands mentioned on this website are the property of their respective owners.
All company, product, and service names used are for identification purposes only. Use of these names, trademarks™, and registered® trademarks does not imply any affiliation with or endorsement by the respective owners.


7. Disclaimer

Authorized Customer Care (operated by LMR Group) is an independent home appliance service provider based in Bangalore.
We are not authorized or affiliated with any appliance brands. All repairs and service calls are conducted by our local technician partners. We do not claim any official association with the manufacturers of the products we service.

All images displayed on this website are for illustration and representation purposes only.


8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

LMR Group
No. 44/1, 8th Cross Kanaka Nagar Main Road
RT Nagar Post, Bengaluru, Karnataka – 560032
GSTIN: 29ANZPA6250G3ZL

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